Forum Discussion
burpin
Jun 12, 2024Copper Contributor
Printer brought back online shows as "Stopped" in Azure Portal and "Attention Required" on clients
The fix listed here...:
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-troubleshooting-support-howto
....Does not work in my experience. Or takes entirely too long, it's been 20+ minutes at time of posting this and they have not had their status updated. They receive print jobs and process them despite throwing errors while doing so due to the inaccurate status in Azure from the connector.
- Braeden_Petruk_MSFTMicrosoft
burpin are you able to create a support ticket for this issue? That will let our team collect logs that can track down the problem.