Forum Discussion
alancl10
Apr 29, 2020Copper Contributor
Print job has "stopped"
I can print using the UP shared printer. A test user with the same setup cannot. The test user gets a notification that the job couldn't print. In the Jobs blade of Azure Universal Print the statu...
Saurabh_Bansal
Microsoft
May 05, 2020alancl10 To troubleshoot this we will need logs. If you log a ticket with Microsoft Support, they can help you gather the necessary logs and send it to the engineering teams.
alancl10
May 05, 2020Copper Contributor
Saurabh_Bansal I have been working with Support. The issue that I am experiencing deal with users that are failing are getting an error related to impersonation. They have sent me some things to try, including an update to connector. In the mean time since I have just been testing I have just set the "enable-impersonation" setting in the json config to false.