Forum Discussion

Copper Contributor

Jun 16, 2020

Solved

Print Job Aborted E_ACCESSDENIED_

Hello together, I have set up several printers. One of them won't work. The print job is transmitted and moves out of the queue. In the Azure Universal Print Portal it is first set to "Processing" a...

Saurabh_Bansal
Jul 02, 2020
Alexander Fetscher Unfortunately we need the support to get involved to help collect diagnostic logs and get the troubleshooting information.

You can try updating the connector to latest version: https://aka.ms/UPconnectorMSI

Alexander Fetscher

Copper Contributor

Jun 30, 2020

Hey Braeden_Petruk_MSFT ,

support case fails because the subscription is a donation. Would be great if you could support here.

Saurabh_Bansal

Microsoft

Jul 02, 2020

Alexander Fetscher Unfortunately we need the support to get involved to help collect diagnostic logs and get the troubleshooting information.

You can try updating the connector to latest version: https://aka.ms/UPconnectorMSI

Alexander Fetscher
Copper Contributor
Jul 03, 2020
Saurabh_Bansal The Connector Update resolved the Access denied issue.
- Saurabh_Bansal
  Microsoft
  Jul 04, 2020
  Alexander Fetscher - Awesome! Thx for confirming.
  - Alexander Fetscher
    Copper Contributor
    Jul 06, 2020
    Saurabh_Bansal are there change logs / fixed issues for new connector versions somewhere?