Forum Discussion
Alexander Fetscher
Jun 16, 2020Copper Contributor
Print Job Aborted E_ACCESSDENIED_
Hello together, I have set up several printers. One of them won't work. The print job is transmitted and moves out of the queue. In the Azure Universal Print Portal it is first set to "Processing" a...
- Jul 02, 2020
Alexander Fetscher Unfortunately we need the support to get involved to help collect diagnostic logs and get the troubleshooting information.
You can try updating the connector to latest version: https://aka.ms/UPconnectorMSI
Braeden_Petruk_MSFT
Microsoft
Jun 16, 2020Alexander Fetscher Thanks for collecting logs!
We'll need more information to help you diagnose your issue. If you have a Microsoft support plan, can you please reach out through the applicable portal?
If you don't have a support plan, please let us know and we can try to help you here.
Alexander Fetscher
Jun 30, 2020Copper Contributor
Hey Braeden_Petruk_MSFT ,
support case fails because the subscription is a donation. Would be great if you could support here.