Forum Discussion
Print in A3 format with Toshiba Copier
Hello, I have configure all my printers with univerval print but its impossible to print in A3 with toshiba printers. How can i solve this problem please ? is there a solution ?
Hello,
You do not mention if your printers are on a Connector Server or if they are "UP Ready" printers connected directly to Azure.
Here is a list of print options that are supported by Universal Print:
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-supported-print-options
There is a specific topic on the page the link points to called "What if an option is listed above but I do not see it when I attempt to print?" which you can read up on which is explaining the reasons a print option is not being shown.
However, if you printers are installed on a Connector Server I would suggest you check out:
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-troubleshooting-support-howto#printer-options-are-not-available-or-selected-printer-options-are-not-reflected-in-printed-output
There are a few steps to follow according to the link.
You do not mention if your printers are on a Connector Server or if they are "UP Ready" printers connected directly to Azure.
Here is a list of print options that are supported by Universal Print:
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-supported-print-options
There is a specific topic on the page the link points to called "What if an option is listed above but I do not see it when I attempt to print?" which you can read up on which is explaining the reasons a print option is not being shown.
However, if you printers are installed on a Connector Server I would suggest you check out:
https://learn.microsoft.com/en-us/universal-print/fundamentals/universal-print-troubleshooting-support-howto#printer-options-are-not-available-or-selected-printer-options-are-not-reflected-in-printed-output
There are a few steps to follow according to the link.
I Finally found the solution yesterday !
My printers are installed on a physical server in my main office and sync with "print connector app" on Azure.
The problem is that was using the "universal printer driver" made by Toshiba for all printers in the physical server.
I finally change to PS3 driver and miracle its works !
My printers are installed on a physical server in my main office and sync with "print connector app" on Azure.
The problem is that was using the "universal printer driver" made by Toshiba for all printers in the physical server.
I finally change to PS3 driver and miracle its works !