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Alexander Fetscher's avatar
Alexander Fetscher
Copper Contributor
Jul 03, 2020

Output bin auto not working

Is there a way to troubleshoot the standard output bin? I have a printer where the output bin is set to auto. If I print from there the job arrives at the printer, but I have to select the tray manu...
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Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Jul 04, 2020

Alexander Fetscher This is most likely due to the printer driver that you are using not providing output tray as standard attribute. You can check details here for more details - https://docs.microsoft.com/en-us/universal-print/fundamentals/universal-print-connector-getting-print-options

 

What printer and printer driver are you using? Is there an alternate driver that you can use for your printer? If yes - follow the steps here: https://docs.microsoft.com/en-us/universal-print/fundamentals/universal-print-updating-printer-driver-howto

 

Thanks

Saurabh

Alexander Fetscher's avatar
Alexander Fetscher
Copper Contributor
Jul 06, 2020

Saurabh_Bansal 
Thanks for the reply, its an Ricoh IM C3000.
First I took a Universal Printer Driver. But I changed it to the dedicated Driver for this model.
Behavior is the same.
I'm not quite sure what the critical parameters are in the diagnostic files.
These are extracts from the individual files:
LocalPcpt.xml:
<psf:Feature name="psk:JobOutputBin">
<psf:Option name="ns0000:PrinterDefault" />
</psf:Feature>

<psf:Feature name="psk:JobOutputBin">
<psf:Property name="psf:SelectionType">
<psf:Value xsi:type="xsd:QName">psk:PickOne</psf:Value>
</psf:Property>
<psf:Option name="ns0000:PrinterDefault" />
<psf:Option name="ns0000:InternalShift" />
<psf:Option name="ns0000:Internal" />
<psf:Option name="ns0000:Internal2" />
<psf:Option name="ns0000:FinisherUpper" />
<psf:Option name="ns0000:FinisherShift" />
<psf:Option name="ns0000:FinisherBooklet" />
<psf:Option name="ns0000:LeftTray" />
<psf:Option name="ns0000:FoldProof" />
</psf:Feature>

ServicePdc.xml:
<psk:JobOutputBin psf2:psftype="Feature">
<ns0000:Auto psf2:psftype="Option" psf2:default="true">
<psk:FeedFace psf2:psftype="Property" xsi:type="xsd:QName">psk:FaceDown</psk:FeedFace>
</ns0000:Auto>
</psk:JobOutputBin>

 

ServiceAttributes.txt:
Attribute printer-output-tray: SimpleIppValue-Type:Keyword-Value:unsupported
Attribute output-bin-default: SimpleIppValue-Type:Keyword-Value:auto
Attribute output-bin-supported: SimpleIppValue-Type:Keyword-Value:auto

are these the right parameters?
Would it be great if you had a clue here?



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