Forum Discussion
Not able to unregister a printer
Hello, We have been able to successfully use Universal Printer in a trial Azure subscription. That subscription is gone and no longer exists. Now we have a new Pay to Go Azure subscription and w...
hi, same issue, i unshared a Konica Minolta device through universal print then unregistered the device. I have now tried to re-register but get an error saying the device is still registered ?
i have also tried to register the device to another universal print tenant with no issues ?
Ian_Wallace2020 and Melsbergmans
It seems that the printer is in a bad state because of the Azure subscription change.
Please file a support ticket so the Universal Print team can help you with this.