Forum Discussion
Not able to Register Universal Print ready printers
Hello, we have purchased three Canon C1333iF printers to use Microsoft Universal Print. These printers are Universal Print ready printers. We get an error message when we click register on the p...
I have the same Issue without any error in the network section of the browsers developer tools.
Any updates on this?
Any updates on this?
Saurabh_Bansal
Microsoft
MicrosoftJCzichon - a few questions:
- What's the printer make and model?
- Are there other printers that you were able to register successfully? or are you facing issues with all the printers?
- The error in the previous post is very generic. If you are doing network trace, then can you look at the calls going to Microsoft Login / Entra or print.microsoft.com? Can you look at the responses and see what does say?
- Which all steps in registration worked for you?
- Have you approved the OEM's app in your Entra tenant under Enterprise Applications?
- Have you spoken to your OEM support?
- Have you spoken to Microsoft support?
Thanks
Saurabh
- Hi Saurabh,
1. We use Canon i-Sensys X 1440P
2. We weren't able to register any of this printer successfully
3. I can't see any logins to entra id, only that the request has not been found.
4. Not even one the device won't open up an the registration windows for it...
5. Yes I have approved the Universal Print Application which I created with the microsoft guide (https://learn.microsoft.com/en-us/universal-print/hardware/universal-print-oem-app-registration)
6. Yes it says this is a Microsoft Problem or issue
7. Not yet I'm searching in google and ms community.I have successfully solved my problem. In my case, the registration URL was not correct.
Can you please provide the URLs you are using?
Best regards Lucas
Hallo Lucas
Ich habe genau das gleiche Problem, was du hattest.
Was hast du nun schlussendlich für eine "Registration URL" verwendet?
Thanks,
Beste Grüsse
Noel
