Forum Discussion

torquetechit_tonyd's avatar
torquetechit_tonyd
Brass Contributor
May 12, 2020

Not able to manage UP via AD Portal

Hi,   After receiving the required code etc to activate the UPP PP in my customers environment I was able to allocate the required PP licenses as directed in the documentation.   Downloaded the U...
torquetechit_tonyd's avatar
torquetechit_tonyd
Brass Contributor
May 13, 2020

Philip_Demaree 

 

please see the attach screen dump of the original account details..

 

I have just tested this again with another GA account which also has a M365E3 license assign and it let me add a new connector and printers to the connector.

 

Does the GA account also need a M365 licenses !?

 

Now to just test access to the shared printers.

 

 

 

 

Philip_Demaree's avatar
Philip_Demaree
Former Employee
May 13, 2020

torquetechit_tonyd Try going to the M365 Admin portal Microsoft 365 admin center - Active users and see if the license is showing there. If it is, try removing it and reapplying it. If it is still failing to connect, open an Azure support case and specify Universal Print and we can assist you further with this. 

 

Phil

  • torquetechit_tonyd's avatar
    torquetechit_tonyd
    Brass Contributor
    May 14, 2020

    Philip_Demaree, removing and re-adding the license appears to have solved the issue. Thanks

     

    A couple of other items though:

     

    1.  assigning access to the printer once shared via UPP - currently this only support accounts right, not groups? Would be good to be able to bring this through from the on premise print queue if the related security group is sync'ed out to Azure AD.
    2. Setting the printer properties, i.e. paper size seems to fail when trying to save the settings with an error about not being able to access the service etc..

    Other than having to sent the paper size manually on the end point to the correct "A4" the printers work great!

     

    Thanks again this is a big PLUS for remote work forces that need this ability... much better than the hybrid print solution..

     

    Cheers

    • Braeden_Petruk_MSFT's avatar
      Braeden_Petruk_MSFT
      Icon for Microsoft rankMicrosoft
      May 14, 2020

      torquetechit_tonyd Awesome! Glad to hear you got things up and running. Thanks Philip_Demaree for helping out!

       

      1. As long as the security group you'd like to add is in AzureAD, you can use it to assign permissions to a printer.

      2. Yep, this is a bug 😞 We're currently working on it!
      • torquetechit_tonyd's avatar
        torquetechit_tonyd
        Brass Contributor
        May 14, 2020

        thanks Braeden_Petruk_MSFT, 

         

        I will review the groups permission assignment again as I did not see my on premise security group when I tried this previously.

         

        Also, when reading through the documentation I noticed the mention of "Workplace Join" for endpoint devices. 

        Wouldn't it be more pertinent to use, "Hybrid Joined" devices as I understand it, workplace Join is for legacy windows devices (win7 etc). 

Resources