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Since the service is now apparently public, we would like to test this again with us. Unfortunately, the instructions are not very clear in my eyes.
We use an Azure tenant (Azure AD Premium P2). Each user has a Microsoft 365 E5 license assigned.
Now when I try to activate the Universal Print service as a global admin I get the message.
"You don't have access to this data. Please make sure you have a Universal Print subscription, that you're a Printer Administrator or Global Administrator, and that your account has been assigned a Universal Print license. Otherwise, please contact your global administrator to get access. "
Since I am the global admin I am a bit perplexed as to how the setup will work now.
Nowhere in both the Azure portal and the Office Admin Center do I see anything about a Universal Printer license.
In the Troubleshootings it says something about:
"From the Microsoft 365 admin center
- Sign in to the "Licenses" section in the Microsoft 365 admin center.
- Click on "Universal Print".
If "Universal Print" is not available in the list of licenses, that means that Universal Print is not enabled in the tenant. Check whether your tenant is eligible for a Universal Print license."
According to the overview, I should be eligible for this service, right?
Can anyone give me a step by step guide?
I just looked further. Apparently we can buy appropriate licenses? Why are costs shown here when our users already have E5 licenses?
- Saurabh_Bansal
Microsoft
Jan_F1801 Please confirm if you have Microsoft 365 E5 or Office 365 E5.
Universal Print is included in Microsoft 365 E5 but not included in Office 365. If you have M365, please reach out to support via Azure Support portal.
Thanks
Saurabh
- as per Ms Article: https://docs.microsoft.com/en-us/universal-print/fundamentals/universal-print-license
Microsoft 365 Enterprise F3, E3, E5, A3, A5
Windows 10 Enterprise E3, E5, A3, A5
Microsoft 365 Business Premium
