Forum Discussion
No available printers - how do I register printers?
Hi, i am a bit stuck here and cannot figure out what i am missing. I have : - assigned the Universal Print to M365 - granted Universal print license to my administrator - installed the Universal ...
arildg Thanks for trying out Universal Print.
The printer installed on the Windows Server machine (where the Connector is installed) may not be supported by Universal Print. Try the following steps:
* Refresh the list of printers in the print connector app
* Open up the event log (shortcut is Start -> Run -> eventvwr /c:microsoft-windows-printconnector )
* It should have enumerated over the printers locally installed and told you the reason why something was skipped.
Depending on the answer, we can point you to support or perhaps clarify here why the printer was skipped.