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New behavior including Xerox Print and Scan Experience.
Hi everyone, This week, we started using Universal Print in my organization after a long test period. We noticed something new last week about some of our Xerox printers. Somehow, just below the ...
Gudhal Thank you for bringing this to our attention. We have documented the issue, mitigations and planned fix here: Known Issues - Universal Print | Microsoft Learn. Please let us know if you have any further questions.
Are there any updates regarding this issue? The fix was planned for almost a year ago, however in my testing it appears the Xerox PSA is still an issue. This is very frustrating as we try to move forward with Universal Print.
jonahhebert Thanks for reaching out to us. This specific issue was addressed last December with a Windows Update. Can you share specifics with us as to what issues you are still experiencing? You can also reach out directly to us at mailto:email address removed for privacy reasonsif that is simpler.
Thanks,
Jonathan
- After the Xerox Printer is automatically deployed to a user, the PSA is installed automatically. Printing using the PSA says the job goes through on the client, but never prints.
- If possible, can you please share some key details, such as which printer you are using, how it is connected to Universal Print (Native or through connector), and any other details you feel comfortable sharing? It may be much simpler to reach out to us via email also. email address removed for privacy reasons
- Please PM me. The email address is removed.