Forum Discussion
MicrosoftmacOS Public Preview - Update #1
First of thanks for releasing this preview feature. It has been urgently needed at my org. I did a test deployment last night through jamf to my mac. The application installed successfully but when I click the sign in button nothing happens. I am a full admin, the device is supervise managed by jamf, and it is intune enrolled for compliance (jamf/intune integration).
I have tried reinstalling the app and clearing settings with "defaults delete com.microsoft.universalprintmac". No change.
I don't see anything relevant in ~/Library/Group Containers/UBF8T346G9.com.microsoft.universalprintmac/Library/Caches/log.txt
When I monitor logs at ~/Library/Group Containers/UBF8T346G9.com.microsoft.universalprintmac/Library/Caches/log.txt with console, after I hit the sign in button in universal print I see the following:
error 13:13:41.217991-0500 cfprefsd Couldn't open parent path due to [2: No such file or directory]
error 13:13:41.218892-0500 Universal Print cannot open file at line 49295 of [1b37c146ee]
error 13:13:41.218911-0500 Universal Print os_unix.c:49295: (2) open(/private/var/db/DetachedSignatures) - No such file or directory
error 13:13:41.219069-0500 Universal Print API call with invalid database connection pointer
error 13:13:41.219089-0500 Universal Print misuse at line 186073 of [1b37c146ee]
error 13:13:41.220005-0500 Universal Print API call with invalid database connection pointer
error 13:13:41.220226-0500 Universal Print misuse at line 186073 of [1b37c146ee]
fault 13:13:41.220372-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
fault 13:13:41.221795-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
fault 13:13:41.224905-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
fault 13:13:41.225814-0500 Universal Print __delegate_identifier__:Performance Diagnostics__:::____message__:This method should not be called on the main thread as it may lead to UI unresponsiveness.
error 13:13:41.226099-0500 SystemUIServer Failed to refresh menu extra items. Error: Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"
error 13:13:41.234086-0500 Universal Print API call with invalid database connection pointer
error 13:13:41.235130-0500 Universal Print misuse at line 186073 of [1b37c146ee]
Any thoughts?
Thanks!