Forum Discussion
Marv_Gordon
Jun 05, 2024Copper Contributor
Konica Universal Print App
Looking for others that are using this app. It seems the app crashes weekly on various models (C300i with latest firmware). We can resume printing by logging in with admin access and re-enabling th...
Kathryn_F1701
Oct 23, 2024Copper Contributor
Unfortunately this is definitely an issue with the Konica Bizhubs using the connector from the Marketplace. It's garbage, it crashes all the time, and talking to Konica provided absolutely no solutions for us. They were helpful in troubleshooting, but I suspect they know it's an issue with the client, not with UP.
We have two 550i units and they both do this, regularly dropping and needing to be reenabled, or even occasionally forcibly reset.
That said, we have some Xerox units with native support, and while they work better usually, they have been having all sorts of issues with print jobs not being delivered or taking an extraordinarily long time to be delivered to the printer.
We have two 550i units and they both do this, regularly dropping and needing to be reenabled, or even occasionally forcibly reset.
That said, we have some Xerox units with native support, and while they work better usually, they have been having all sorts of issues with print jobs not being delivered or taking an extraordinarily long time to be delivered to the printer.
superbes
Jan 23, 2025Copper Contributor
We have the same issue, a very unstable connector on our C250i printers. Printers are delivered this month and are running firmware AA2J0Y0-F231-GC2-RE(00). Few times a day the connector app stops working. After switching the printer off/on prints come out again. Is there an other way to restart the connector app?