Forum Discussion

Marv_Gordon's avatar
Marv_Gordon
Copper Contributor
Jun 05, 2024

Konica Universal Print App

Looking for others that are using this app.  It seems the app crashes weekly on various models (C300i with latest firmware).  We can resume printing by logging in with admin access and re-enabling th...
TakashiKM's avatar
TakashiKM
Copper Contributor
Nov 06, 2024

Hi Kathryn, Philipp,
I'm sorry for the inconvenience caused.

I'm in charge of developing Universal Print App at Konica Minolta Inc.
To avoid client application's bug, we have changed firmware.

Please contact our service representative for updating to the special firmware.
It was released on June.
version GC4-RB and later

rklarr's avatar
rklarr
Copper Contributor
Nov 07, 2024

Thanks for the info Takashi. Is it plausible that a vendor in the central US would not know about this firmware update? Was it only released in EU?

  • PhilippAbendrothKM's avatar
    PhilippAbendrothKM
    Brass Contributor
    Nov 07, 2024

    Hirklarr   our device firmware is available globally, it is/was release to all our business units etc. 

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