Forum Discussion
Marv_Gordon
Jun 05, 2024Copper Contributor
Konica Universal Print App
Looking for others that are using this app. It seems the app crashes weekly on various models (C300i with latest firmware). We can resume printing by logging in with admin access and re-enabling th...
PhilippAbendrothKM
Nov 06, 2024Brass Contributor
DearTakashiKM thanks for reply.
I was not sure if In can post the firmware version/name. But based on the location, and if WWRSPF is active, we can try an update from the cloud… just as an idea, to help Kathryn
Kathryn_F1701
Nov 07, 2024Copper Contributor
Hi TakashiKM and PhilippAbendrothKM , thank you both so much! Are there instructions available to do this, or as you said, just give a call to support?
- TakashiKMNov 07, 2024Copper Contributor
Hi, Kathryn, Philipp.
I am R&D division at Japan and Philipp is product planning division in Europe.
So, it's better to call local support. They will decide how they update firmware based on the customer location etc.