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ManagedPrintMax's avatar
ManagedPrintMax
Copper Contributor
May 06, 2020
Solved

Job Owner "System"

Hello There,

 

When passing through the PrintConnectorApp to a local printer, the username is passing through as "System"

 

Is there any way to change this to correct username?

16 Replies

    • SimonHessBZP's avatar
      SimonHessBZP
      Copper Contributor

      ManagedPrintMax Could you please clearify if the end users device has to be joined to the local AD or just the machine that has the connecter installed?

      • Philip_Demaree's avatar
        Philip_Demaree
        Former Employee

        SimonHessBZP For the username to be associated with the print job on a Connector, you would need to have an AAD/AD Hybrid configuration, and the Connector server would need to be AD and AAD joined. Provided everything is set up correctly in regard to AAD/AD, the Connector will try to impersonate the user by converting the AAD UPN used to submit the job to UP to the associated on-prem AD account and submit the job to the spooler and the print queue using that user's name. 

         

        Phil

  • ManagedPrintMax's avatar
    ManagedPrintMax
    Copper Contributor
    I got the username to pass through, initaly thought it was down to selecting"Print directly to printer" on the local queue, But cant replicate it now.

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