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ABP1638's avatar
ABP1638
Copper Contributor
Oct 18, 2024

Issue with Printer connection

Hi, 

 

I have an HP Printer which is connected to the Azure Universal printer. I face the issue where I try to print. It works perfectly fine the first time when I want to print something but it doesn't work the second time. I have to connect it everytime I have to print. A solution to this would be very helpful

  • Saurabh_Bansal's avatar
    Saurabh_Bansal
    Icon for Microsoft rankMicrosoft
    Nov 06, 2024

    Are you using a Universal Print connector? Where is the problem? Do you see the print job in Universal Print admin portal?

  • Semi's avatar
    Semi
    Copper Contributor
    Nov 07, 2024
    • Update Printer Drivers – Ensure you have the latest drivers from HP’s website.
    • Set as Default Printer – Go to Settings > Devices > Printers and make it the default.
    • Disable Printer Sleep Mode – Turn off any sleep mode in the printer’s settings.
    • Update Azure Print Connector – Ensure the connector software is fully updated.
    • Reconfigure Printer in Azure – Remove and re-add the printer in Azure Universal Print.
    • Enable Persistent Sessions – Check Azure settings for options to maintain connection.
    • Restart Devices – Restart both computer and printer to refresh connections.
    • Check Network Stability – Ensure a stable network to prevent disconnections.
    • Disable VPN – If using a VPN, try disabling it as it may disrupt the connection.
    • Contact Support – Reach out to HP or Microsoft if the issue persists.

    Follow these steps, I am also facing this issue then follow these steps, my problem is resolve otherwise you can read in details https://ipptcalculator.info/. 

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