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Jimmy_Wu's avatar
Jimmy_Wu
Icon for Microsoft rankMicrosoft
May 22, 2020

Incompatible printer drivers with Universal Print Connector

Hi all,   If you are encountering issues with a particular OEM printer driver on the Windows PC hosting the Connector, please post a comment with the driver name. Possible results due to compat...
AndrewSwan's avatar
AndrewSwan
Brass Contributor
Dec 06, 2020

Jimmy_Wu I am currently having issues with the Fuji Xerox ApeosPort-VI C3370 printer and some of the finishing options are not coming through, including hole punch and folding options. I have tested with the Xerox GPD PCL6 driver but it does not appear that those attributes are being converted successfully for use with Universal Print.

 

I do currently have a ticket open with Microsoft Support about this, but I thought I'd write this post up as well just in case. I've tried talking to FX Support but so far they have simply said Universal Print is not supported.

Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Feb 26, 2021

AndrewSwan - please look at my response to Luka Mestrovic. How drivers are translated to Universal Print protocol depends a lot on the way driver is authored. Please work with your printer manufacturer to see if there is a better driver provided that may work with Universal Print.

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