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Jimmy_Wu's avatar
Jimmy_Wu
Icon for Microsoft rankMicrosoft
May 22, 2020

Incompatible printer drivers with Universal Print Connector

Hi all,   If you are encountering issues with a particular OEM printer driver on the Windows PC hosting the Connector, please post a comment with the driver name. Possible results due to compat...
Stephan Swinford's avatar
Stephan Swinford
Steel Contributor
Sep 04, 2020

I managed to fix the problem by manually updating the Print Connector to version 1.10.7541.40729. Now the Versalink printer is showing the correct feature set.

 

Even though the previous version I had installed (1.4 I think) had the "auto update" option enabled, it was not updating and the error log was filled with messages about the update being "blocked". For those who are wanting to manually update their connectors as well, you need to stop the "Print Connector" service, otherwise the installer will fail.

Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Sep 08, 2020

Stephan Swinford thanks for the feedback! Latest version has not been scheduled for auto-update yet - that's why you had to manually update it. We will be publishing the latest update via auto-update soon.

 

Thanks,

Saurabh

 

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