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Jimmy_Wu's avatar
Jimmy_Wu
Icon for Microsoft rankMicrosoft
May 22, 2020

Incompatible printer drivers with Universal Print Connector

Hi all,   If you are encountering issues with a particular OEM printer driver on the Windows PC hosting the Connector, please post a comment with the driver name. Possible results due to compat...
Jimmy_Wu's avatar
Jimmy_Wu
Icon for Microsoft rankMicrosoft
Aug 05, 2020

JoeMatthews, thanks for reporting this issue.  Are you using the latest version (v1.0) of the Connector software (https://aka.ms/ConnectorMSI)?  If so, please open a support case so we can better work with you to identify the issue.

 

We've fixed a number of issues and definitely recommend customers to use the most recent Connector for the best experience.

 

JoeMatthews's avatar
JoeMatthews
Copper Contributor
Aug 05, 2020

Many thanks Jimmy_Wu yes we are.

We will raise a ticket.

 

Joe

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