Forum Discussion
Hybrid Cloud Print and Universal Print
1 An AAD computer managed by Intune
2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\<SID>\EnterpriseCloudPrint
Deleted
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\EnterpriseCloudPrint
Deleted
3. Intune profile for hybrid cloud print - removed the assignment
4. Intune synced and the comp. restarted
5. The user have lic. and is member of the U-Print q.
6. No U-Print printer when adding printer a scanners
7. On an AD computer for the same user U-print is working ...
- How do I trace the problem?
- Rani_Abdellatif
Microsoft
I've seen this before and it was caused buy the HCP reg keys (you mentioned in step 2) getting recreated automatically.
Is the PC still discovering HCP printers? If not, please create a support ticket from http://aka.ms/UPPortal.
