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hungnq39's avatar
hungnq39
Copper Contributor
May 08, 2020

How to print a document with Universal Print from Web Application

Hello, I am currently developing web applications and Universal Print.
I have successfully performed 3 steps: create print job, upload Data and start Job on a printer that is registered Universal Print with PrinterConnector.
The printer has also met the conditions like Shared, ... but we do not see the job done on a physical printer.
Please ask what we need to do to print the document.
How does a physical printer receive print jobs of Universal print ?

  • Jimmy_Wu's avatar
    Jimmy_Wu
    Icon for Microsoft rankMicrosoft
    May 20, 2020

    hungnq39, based on the steps in your web application, I'm assuming you are using the Graph API.  Was there any error in the startPrintJob call?

     

    Separately, if you have access to https://portal.azure.com/#blade/Universal_Print/MainMenuBlade/Printers, I recommend checking on the print job status for the document.

     

    Additionally, you can check the Event Viewer tool on the PC hosting the Connector to see whether or not the Connector reported an error while trying to retrieve the print job.  From a command prompt or the 'run' command, execute "eventvwr /c:Microsoft-Windows-PrintConnector/Operational".

     

    HTH,

    Jimmy

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