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sreedhpo's avatar
sreedhpo
Copper Contributor
Jul 22, 2020

getting access related issues while configuring Universal Print in the Azure portal

We are getting access related issues while configuring Universal Print in the Azure portal – though the accounts have got the Global Admin rights besides the Printer Admin, Intune Admin and Printer Operator roles – the following error comes up. Can you assist in connecting us to the appropriate contacts to get this sorted out?

  • Braeden_Petruk_MSFT's avatar
    Braeden_Petruk_MSFT
    Icon for Microsoft rankMicrosoft
    Jul 24, 2020

    sreedhpo Have you also assigned a Universal Print license to the user from the Admin center (Users > Active Users > Manage product licenses)?

     

    If the user who is experiencing problems does have a Universal Print license, please file a support ticket so we can collect the required data and look into your issue.

    • sreedhpo's avatar
      sreedhpo
      Copper Contributor
      Jul 25, 2020

      Braeden_Petruk_MSFT , Yes.. the respective license has been assigned to users. Will get the support ticket logged.

       

      regards

      Sridhar

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