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Chetanh's avatar
Chetanh
Copper Contributor
Apr 21, 2020

Error while printing using universal print

So we installed the print connector and assigned permission to users on the azure portal. We are able to sucessfully sent a print job to the printer, however the job gets stuck in the queue with the ...
Joe_Flynn's avatar
Joe_Flynn
Copper Contributor
May 06, 2020

Chetanh 

Did you get a fix to this as I am seeing the same thing?

hungnq39's avatar
hungnq39
Copper Contributor
May 08, 2020

Joe_Flynn 
My print queue not show job after create. Do you help me a solution ?

 

  • Phillipp Clausing's avatar
    Phillipp Clausing
    Copper Contributor
    May 08, 2020

    hungnq39 

     

    is the Print Connector installed on a device which is joined to your local AD (the synced one)? 

     

    If not I think you have a impersonation error. Collect the UP connector logs and search for Event ID 2 in the LocalConnectorLog.

    • hungnq39's avatar
      hungnq39
      Copper Contributor
      May 10, 2020

      Phillipp Clausing 
      Thank for your answer, But I don't know it. 
      Step 1 : I install PrinterConnector On window 
      Step 2 : I add my physical printer on window printer & device
      Step 3 : I register my printer to Universal Print by Printer Connector 
      It successfully, But when I create a print  Job on my app, It show on Azure but not show on Physical printer Queue.
      Can you help me ?

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