Forum Discussion
SamSpronk
Mar 03, 2021Copper Contributor
Error registering connector StatusCode: 500, ReasonPhrase: 'Internal Server Error
Installed latest stable build and also latest canary build and get same issue
UniversalPrintConnectorInstaller.1.34.7683.23623.exe
UniversalPrintConnectorInstaller.1.37.7724.37269.exe
Had a few issues installing connector (due to msi files not being signed but fixed that). Install completes, services on the local machine have started, have logged in using a Global Admin, have Microsoft 365 E3 License assigned to the same user. Registering the connector fails:
Error from Event Viewer:
Register connector start: UPADE
Sending connector registration request... Done
Checking Registration status...
StatusCode: 500, ReasonPhrase: 'Internal Server Error', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Transfer-Encoding: chunked
X-Content-Type-Options: nosniff
X-MSEdge-Ref: Ref A: 9AFDC5C5BCEE460D9FBE7E8C0124018A Ref B: SYD03EDGE0807 Ref C: 2021-03-03T09:38:42Z
Cache-Control: no-store, must-revalidate, no-cache, max-age=0
Date: Wed, 03 Mar 2021 09:38:42 GMT
Content-Type: application/json; charset=utf-8
}
- SamSpronkCopper ContributorUpdate: I have been retrying to register the connector a few times since I made this post with no luck, however just a few minutes ago I retried and it has progressed and completed the registration step. I can now see the connecter in the Azure Universal Print Portal.
- Saurabh_Bansal
Microsoft
SamSpronk There was a known outage during this time that resulted in performance issues with registration and accessing Universal Print portal. This issue is now mitigated.
Please let us know if you continue to see issues with Azure Support portal.
Thanks
Saurabh