Forum Discussion
GCSJordan
Nov 18, 2020Copper Contributor
Develop Ineo+ 258 - Size/Media Error when using Universal Print
Hi We have setup Universal Print connector on Server 2016 and added our Develop printer. Whenever we print directly from the Server it works fine but printing via Universal Print always generates...
- Nov 18, 2020
What media size is present in the printer? A4 or letter?
I have similar issues with Canon printers, they have A4 & A3 paper. On the server with print connector the media sizes are detected by the printer driver, so they are set correctly to A4/A3.
When registering the printer the media size in UP is set to letter, I have to change it to A4. Then when printer is mapped, on the client it is still set to letter, I have to change it to A4/A3 per drawer.
Then I can print correctly.. I do not have this issue with HP universal driver or Lexmark universal driver. Even though they still are set to letter on both UP and the client, A4 prints correctly on the printer..
GCSJordan
Nov 20, 2020Copper Contributor
Hi Jimmy
Thanks for input.
Unfortunately I don't think what you describe is working correctly which might be the issue. I'm in the UK and my region is set to United Kingdom. It still defaults to Letter for this.
Thanks for input.
Unfortunately I don't think what you describe is working correctly which might be the issue. I'm in the UK and my region is set to United Kingdom. It still defaults to Letter for this.