Forum Discussion
Default Printer Settings not replicated to Universal Print
On the device running Universal Print agent, the default printer settings are defined (aka paper size, color/black & white, duplex....)
When registering the printer to Universal Print, these settings are not replicated and Microsoft default ones are applied
3 Replies
- Braeden_Petruk_MSFT
Microsoft
Benoit_Hamet this will need to be investigated. Can you please create a support request to help us quickly resolve your issue? If you have a support plan a support request can be created using one of the following:
- The same exact experience is happening to me. Default printer preferences are not being brought over Braeden_Petruk_MSFT
- Braeden_Petruk_MSFT
Stephanie Kahlam We usually need to collect additional information to help diagnose these kinds of issues, so the fastest way for us to help you is opening a support ticket.
Please let me know if you don't have a support plan, and I can try to get you connected with the right folks.
