Forum Discussion
MaxMorsia
Apr 21, 2022Brass Contributor
Connectors disappeared from Azure after reinstall
After an incident were all our two test UP connectors were stuck (all UP printers were showing "last seen" at least 3 days ago and printing wasn't possible anymore. Prints were working on our print s...
david1632
May 25, 2022Copper Contributor
MaxMorsia I have the same issue...
I ended up thinking the printer name in Azure was going to be the shared name.. NOPE so i wanted to remove it. and i ended up accidently removing the connector and when i reinstalled it i am able to register a printer, but the connector is not there.
MaxMorsia
May 25, 2022Brass Contributor
I've been able to fix that: first of all I had another issue too, where the connector didn't want to uninstall, so I had to remove the two MSI (connector and updater) via powershell, then manually cleaned folders and registry. After reinstalling the connector, finally it was possible to select a connection name.