Forum Discussion
Connectors disappeared from Azure after reinstall
After an incident were all our two test UP connectors were stuck (all UP printers were showing "last seen" at least 3 days ago and printing wasn't possible anymore. Prints were working on our print s...
MaxMorsia I have the same issue...
I ended up thinking the printer name in Azure was going to be the shared name.. NOPE so i wanted to remove it. and i ended up accidently removing the connector and when i reinstalled it i am able to register a printer, but the connector is not there.
- Saurabh_Bansal
Microsoft
david1632 - you may want to reach out to Microsoft Support (links on Universal Print admin portal) and report this.
Saurabh_Bansal I finally opened a ticket about this and did a walk through for them. Awaiting to hear back. Will post once i hear something
- Saurabh_Bansal
- I've been able to fix that: first of all I had another issue too, where the connector didn't want to uninstall, so I had to remove the two MSI (connector and updater) via powershell, then manually cleaned folders and registry. After reinstalling the connector, finally it was possible to select a connection name.
