Forum Discussion
AleshaP
Apr 22, 2020Copper Contributor
Can't register printers - Error 500 "Internal Server Error"
All members have been assigned a license as well as printer admin roles have been assigned. The connector was installed on an Azure AD joined notebook running Windows 10 Enterprise 1909. T...
bbernicky
May 22, 2021Brass Contributor
What was the solution to this issue? I have the same issue now and Azure support is not finding the issue after 2 days so far. Support request ID 2105200040005534
Really need help getting this fixed - it really seems its on the Azure side - maybe a reset of the server is needed setup my Universal Print again?
Really need help getting this fixed - it really seems its on the Azure side - maybe a reset of the server is needed setup my Universal Print again?
Philip_Demaree
May 25, 2021Former Employee
bbernicky I contacted the engineer handling your case. Please gather a browser trace of the issue and upload the .har file to the case. We will have the team take a look at why you are getting this error.
Phil
- bbernickyMay 25, 2021Brass ContributorPhilip thanks for plugging in! I just did the browser trace and uploaded to the case.