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TARABZTK's avatar
TARABZTK
Tin Contributor
Oct 10, 2026

Can't Manage the scanner of my HP smart tank 790 printer/scanner

Recently, I'm not able to operate the scanner of my HP Smart Tank printer which is connected by USB.  I'm have HP i7 Pavilion x36-dh1004nx running Windows 11 Ver. 26H2 (OS Build 26300.9550. The Setting app, list the scanner as not appearing, while the printer is working Able to scan directly from the printer, but from Window.

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  • HardCopy's avatar
    HardCopy
    Tin Contributor

    https://learn.microsoft.com/en-us/troubleshoot/windows-hardware/drivers/known-issues-third-party-drivers