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jeroenjacobs's avatar
jeroenjacobs
Copper Contributor
Apr 10, 2020

CanonUDprint

We use canon uniflow software fore our printers. In the print connector all printers show up execpt the canonudprint (this is not a real printer, but a printjob list so you can select your print job...
  • keeron's avatar
    keeron
    Apr 10, 2020

    jeroenjacobs Connector skips certain types of printers that are not compatible with Universal Print (for various reasons). If you open up the event viewer (Connector logs specifically), you should be able to find your printer name in there with a message stating why it was skipped. Let us know if you see that what the reason was.

    Start -> Run -> eventvwr /c:microsoft-windows-printconnector/operational

keeron's avatar
keeron
Icon for Microsoft rankMicrosoft
Apr 10, 2020

jeroenjacobs Connector skips certain types of printers that are not compatible with Universal Print (for various reasons). If you open up the event viewer (Connector logs specifically), you should be able to find your printer name in there with a message stating why it was skipped. Let us know if you see that what the reason was.

Start -> Run -> eventvwr /c:microsoft-windows-printconnector/operational

  • jeroenjacobs's avatar
    jeroenjacobs
    Copper Contributor
    Apr 11, 2020

    keeron

    Skipping printer CanonUDTest as it is a file printer.

    Do I need to contact canon for a solution? 

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