Forum Discussion
When guests are not permitted to join a Teams call
I organize Teams meetings with external guests, and I use an Azure Microsoft 365 group my org manages to grant permission to join the call. There are certain domains that get the above message. They are not given any option to log in as a guest, as they should. The message is ambigous in that it doesn't state which org policies are being enforced - the guest or the meeting organizer's.
- Is there anything on my org's side that we can do?
- Or, is it entirely on the guest's side that they have some our tenant blocked
- If it is on their side, I wish I could give them some instructions to troubleshoot. My org's IS has been unable to solve the issue.
1 Reply
They might have external meeting join restrictions configured, see https://learn.microsoft.com/en-us/microsoftteams/external-meeting-join
Other than that, check the lobby settings.
