Forum Discussion
Nurzhan
May 22, 2023Copper Contributor
Teams Webinar Confirmation Emails Not Sending
Hello! I'm trying to setup a Webinar for my company and several people have registered for the webinar, but no one has received a confirmation email with the calendar invite/join now link.
mcany78
May 22, 2023Copper Contributor
Same bug here and with a test with another company, it affects everybody.
- NurzhanMay 23, 2023Copper Contributor
just removed the extra line in the registration form that I had previously, and now it works.
have no idea if that was the case, but maybe it can help
- ogundiranraphealMay 23, 2023Copper Contributor
Nurzhan When you say extra line do you mean the additional forms. Here is what I noticed. My first attempt creating the webinar without additional questions on form I got messages confirmation messages immediately. After adding some other question like phone number, it becomes processing instead of saying Registered.
Another worry is there ought to be notification if anyone registers, it never came in.
What do you think.