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PEPA_Healthcare's avatar
PEPA_Healthcare
Copper Contributor
Jun 14, 2021
Solved

Teams Live Events - Bug: Red Border & Top of the list Presenters

I am from the United Kingdom and I am experiencing some issues since the recent update in Live Events.

 

  1. The red border around the live presenter cannot not be seen by that presenter, but everyone else including the producer can see it. Imagine what that is like for a presenter not know if they are live and looking around in dead air!
  2. When a presenter turns on their camera, they no longer appear at the top of the list, they appear in the position that they arrive at.  i.e if the host or facilitator is the last one to arrive, and there are multiple presenters and moderators, you will need to scroll down through rows to get to them.  This is causing a delay and makes it look like the producer is asleep at the wheel. 
  3. The presenter panel in the producer view has minimised it fluctuates between 6 - 9 presenters.  If you hold events with multiple presenters this is terrible.  This Presenters area is THE most important area as a producer and has become secondary.

Has anyone the same issue.  I have reported this in UserVoice, but wondered if this bug is just in our Tenant?

 

8 Replies

  • 1. is a bug, we're rolling the fix through the rings now.
    2. This is a known issue, engineering is investigating.
    3. Thank you for the feedback, I will pass this along to the team.
    • KasunLK's avatar
      KasunLK
      Copper Contributor

      BryanNyce 

      Is there any update on this bug fixing. Still I am having this issue, the red border is not showing for presenters in MS Teams Live event

      • BryanNyce's avatar
        BryanNyce
        Icon for Microsoft rankMicrosoft
        The fix is still in our lower rings, awaiting ring progression.