Forum Discussion
Status in webinar not registering attendees
My attendees are registering and in the status some are popping up as processing versus registered. It has been days since they registered. How do I switch them to make sure they get confirmation emai...
I’m experiencing the same issue. After creating a webinar and making all attendees register the registration report is showing some participants in the processing status instead of registered status. This means the registrants have not received the automated confirmation email which includes the event details and the link to join the upcoming webinar. Also, I will mention this just started over the past two weeks and was not an issue before. Additionally, I have not changed any settings under the Admin panel. How can I manually override the registration process as the event organizer and force a completion of the registrations showing up as processing? Thank you for your time.
