Forum Discussion

Sarara84's avatar
Sarara84
Copper Contributor
Jan 18, 2022

Registered webinar attendees don't receive updated invite after update date registration form!

Hi,   I created a Teams webinar with registration form. People have been registering and yesterday I had to change the date and time of the webinar. I changed the date and time in the Teams webinar...
BryanNyce's avatar
BryanNyce
Icon for Microsoft rankMicrosoft
Jan 20, 2022

Hi Sarara84,

 

I just tested this, and I was not able to repro the issue - I received the updated invites. However I checked with our team, and there was an issue related to this which we patched, but it looks like the patch hasn't fully rolled out just yet. I will see if I can get an ETA, but it should be relatively quickly.

 

 

  • jonjlw's avatar
    jonjlw
    Copper Contributor
    Jul 31, 2023
    I'm just wanting to add a co-organizer. Why does that require an update to the invitation? That doesn't make any sense.
  • Sarara84's avatar
    Sarara84
    Copper Contributor
    Mar 02, 2022

    Hi BryanNyce 

     

    Thank you for your feedback.

     

    Last week I had to change the time of another webinar. Again I first changed it in the teams Webinar and saved it, then I changed it in the registration form and saved that. And again the registered attendees did NOT receive a notification or an ICS attachment, nor did the calendar item adjust automatically.

     

    Have you found a cause and/or solution for this?

     

    I've now asked people to register again to get the updated invite, but this is of course not an efficient way or working.

     

    FYI, I also had to cancel a webinar a few weeks ago and for that the registered attendees did get a notification.

     

    Kind regards,

    Sara Boerjan

     

     

     

     

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