Forum Discussion

Kstoneman1580's avatar
Kstoneman1580
Copper Contributor
Apr 02, 2024

External Presenter Not Allowed Permission To Join Event

We are having an issue with a webinar that is supposed to happen tomorrow. We have one internal presenter and one external presenter. The internal presenter can access the webinar, anyone invited or registered can access the webinar, but the external presenter we added cannot access the webinar.

 

When trying to login via the special link I sent, he gets an error message that says "You Do Not Have Permission to Join This Event".

 

This is only happening with my teams, as other staff members are able to create webinars and invite external presenters without issue. 

 

Does anyone have advice on how to fix this ASAP?

1 Reply

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor
    Apr 04, 2024

    Hi Kstoneman1580,

    you can check what Meeting policy settings are active in Meeting policies.

    - click on the Meeting policies > Global (org-wide default) 

    - look for Content sharing section
    - change the Who can present settings to Everyone

    - Save the policy


    Can you check if the issue still persists?


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    Leon Pavesic
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