Forum Discussion
Cannot delete organisation from Teams
Hi, It appears to be impossible to delete an organization from Teams
Please see the picture below.
I am unable to remove the organization beginning with L.
I have used my personal email for many years, so I should be the one in control of it! I am the owner/ admin of the email account. However there is no way to delete the rogue /linked organization to which I no longer have access.
How can I take back full control of my email/Teams account and remove this rogue organization? I've clicked on everything I can find and nowhere else mentions this organization. Clicking on the organization in Teams just takes me to a page saying "Microsoft Teams Free (Classic) is no longer available" with options to upgrade. I don't want to upgrade I want it deleted!
TIA
72 Replies
- HelloBenTeohBronze Contributor
Hey, it comes up a lot. Here are the steps to take:
To leave an organisation with your personal account:
- Sign in to https://myapps.microsoft.com
- At the top-left, select the arrow and go to My Account
- Select Manage Organizations
Here, you'll see a list of organizations connected to your account.
- Select Leave next to the organization you want to leave
- Confirm that you want to leave
What if I can't leave?
In some cases, you may not be able to leave the organisation. This is likely due to a setting that they have that disables the ability for external users to leave the organisation. You can read more about this on the Microsoft Support page.
- ChrisHill68Copper Contributor
My rogue account did not appear under the organisations through Manage Organizations. However, through Settings within the Teams app, under the Accounts and orgs option, there was an option to leave the additional account. While this did send me back to the Manage Organizations website, where, while it still didn't show in the list, when I restarted Teams, the rogue account was gone.
- mercurousCopper Contributor
This one was the answer for me. Thank you!
So agree - so frustrating!! I wrote this on LinkedIn this week and reported it to the Microsoft Teams Product Group. Then just found your post.
- KaffeinatedkiwiCopper Contributor
HelloBenTeoh​ Any suggestions for when this doesn't work? I've managed to remove two of my previous organisations but I still have two attached to my personal account ask me to login when I request to leave?
- HelloBenTeohBronze Contributor
Sorry, late reply, but you'd have to contact the organisation's admin to remove you.