Forum Discussion

Copper Contributor

Nov 16, 2023

Webhook Messages are not delivering New Relic Notifications

We integrated New Relic Notifications to Teams Via Webhook and the notifications started failing randomly with error "Webhook message delivery failed with error: Microsoft Teams endpoint returned HT...

Microsoft

Nov 16, 2023

saisanthosh934 - We tried to repro this issue by sending the same card via incoming webhook using Postman and we are able to send card successfully.

saisanthosh934

Copper Contributor

Nov 16, 2023

Prasad_Das-MSFT

It is not happening continuously and happening randomly . Below is the screenshot from new relic regarding the notification failure

Prasad_Das-MSFT
Microsoft
Nov 20, 2023
saisanthosh934 - Could you please share the tenant details and network log along with the time stamp when the request if failing, so that we can investigate further?
- ELicavoli
  Copper Contributor
  Dec 20, 2023
  Prasad_Das-MSFT I am having the same issue with webhooks from Zendesk. Same error. Is there an update on this?
  - Prasad_Das-MSFT
    Microsoft
    Jan 02, 2024
    ELicavoli - Could you please share the tenant details and network log along with the time stamp when the request if failing, so that we can investigate further? Please do share the card JSON as well