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KenDB's avatar
KenDB
Copper Contributor
Jun 16, 2022

Unable to download app package with specific user

Hi,

 

I have set up a Microsoft 365 developer sandbox subscription with an instant sandbox to develop a Teams app with a bot and I am using the Developer Portal website.

Until yesterday I was able to download the app package and preview the app in teams while using the provided global admin account; which I will refer to as Ken.

 

As of today those actions fail as seen:

 

I added a normal sample user; which I will refer to as Lynne; as owner of the app and when I log in as her to the Develop Portal, I am able to download the app package and preview in teams.

To rule out a problem with the global admin rights, I made Lynne global admin and made the original global admin Ken into a normal user and tried everything again, but Ken still has the failures and for Lynne it still works, also after making Ken global admin again.

It seems that it is not global admin related, but that overnight the Ken account has somehow become "corrupted"?

 

Any idea how I can resolve this?

  • Thank you for confirming. Engineering team has investigated and mitigated the issue on Friday 6/17.
    403 on appDefinitionItem is expected on non-msft tenant, that is by design for now.

    Thanks,
    Meghana
    ----------------------------------------------------------------------------------------------------------
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  • Digitallalit1's avatar
    Digitallalit1
    Copper Contributor
    I am also facing the same issue.
    We are not able to download the app package.
      • Digitallalit1's avatar
        Digitallalit1
        Copper Contributor

        Meghana-MSFT  Thanks for you response.

        for your more information one of the API is returning 403 while landing on app overview screen.

         

        and while perform "Submit App Update" or "Download App Package" the  following api's response are 500.

         

        Thanks

         

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