Forum Discussion
Teams SDK - v- SFB SDK
I would like to double check we are not missing something! For SFB we integrated with our ERP system that on receiving an incoming call the app would search our ERP system for the incoming number an...
subhasish-MSFT Thank you so much for replying. The links you gave are what we have been using, however we must be missing something somewhere, as in our test bot we cannot get the incoming call number, which is what we need to then be able to take the incoming call number and use that to search are DB to then return data to the bot. We have been looking around but it appears that this one bit of info is not available. I would really appreciate it if you can point me to the bit of info that says it does do this. Once again many thanks.
Tanya Denton ,
You could check participantInfo.identity.phone property. Here is the doc link