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water_wolf's avatar
water_wolf
Copper Contributor
May 29, 2023

Teams powershell module Get-CsCallQueue Statistics are now blank?

We has been using the Get-CsCallQueue cmdlet that comes in the powershell Teams module to get the Number of Calls In Queue statistic for our call queues. As of a few days ago, this field has been coming back blank for all our queues. Does anyone know what causes this?


A search of the web shows other people have had this issue over the last few years but I don't know if there is a solution on our end or if it is some change in Azure that is causing it?

8 Replies

  • LOLLETT's avatar
    LOLLETT
    Copper Contributor

    Stopped working for us too on the 25 may.... I logged a support call same day with Microsoft ref "Teams Powershell command returning null - TrackingID#2305250050003935"

    MS support came back to me today saying nothing they could do as the devs have changed something!!!
    Suggested only option was to send feedback to: 

    https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472

    ( But this seems to be for new feature requests and not something that's broken )

     

    I've also posted to Reddit just incase somebody from Microsoft development team is listening there:

    https://www.reddit.com/r/MicrosoftTeams/comments/13wlnxp/teams_powershell_module_getcscallqueue_statistics/

     

    It's been working for us for over two years and stopped without warning or notice - please fix this as we and many people using this for call center wallboards and reporting.

    • Meghana-MSFT's avatar
      Meghana-MSFT
      Former Employee
      Thank you for reporting this issue, we will check this internally and get back to you. Thank you.

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