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rosrene's avatar
rosrene
Brass Contributor
Oct 13, 2021

Teams Image sent by chatbot no open after update

@HunaidHanfee-MSFT Hello, we had the same problem, but as of today without making any changes with the teams version 1.4.00.2879 of 7/10/2021 the images began to be sent correctly, but when clicking on them they do not open, on the web and mobile app open correctly

 

teams desktop

 

Teams Web

 

 

I do not have a previous version available to test, but this worked and it stopped working a few days ago together with the shipment without any change on our part, any ideas

Thank You

  • Hello,
    We have raised a bug, internal engineering team is looking into it. The bug is internal and we don't have any public URL to give. I will keep you posted about the status.

    Thanks
    • rosrene's avatar
      rosrene
      Brass Contributor

      HunaidHanfee-MSFT Yes, we send it as an inline attachment and we have also tested with the public url in both cases the behavior is the same

      I share some images:

       

      method call

       

      return GetReport

      -----------------------------------------------------------------------------------------------

      Inline test (microsoft example)

       

       

      the bot returns the image but it cannot be opened, this verification only occurs in the desktop teams client, in the web and mobile client it opens correctly

       

      Microsoft sample document Send media attachments with the Bot Framework SDK - Bot Service | Microsoft Docs

       

      Thank you

       

       

       

      • HunaidHanfee-MSFT's avatar
        HunaidHanfee-MSFT
        Icon for Microsoft rankMicrosoft
        Thanks for sharing. I am also facing the same. I have to check internally about this behavior, once I get to know anything I will let you know.

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