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Paul_Woodward's avatar
Paul_Woodward
Iron Contributor
Jul 11, 2024

Retrieve Teams Rooms (MTRoA) device "Pairing status" via Graph API

We have an issue where the main MTRoA device and the touch console (peripheral device) become disconnected. Then after a while they sometimes reconnect. In the admin portal a "Pairing status" is reported on the touch panel devices. When they disconnect this is reflected in the portal via this status message. What I want to do is get this information out of the Graph API so we can report on it. I just don't know how this is represented in the API, if at all.  I don't see it in the PowerShell module Microsoft.Graph.Beta.Teams.
Does anyone know if this data is exposed anywhere in the "teamwork" API?

devices
microsoft teams
  • Dinesh-MSFT's avatar
    Dinesh-MSFT
    Icon for Microsoft rankMicrosoft
    Jul 12, 2024

    Hi Paul_Woodward - Thanks for raising the query.
    We will look into it and let you know the updates.

    Update: It seems that the "Pairing status" for Teams Rooms (MTRoA) devices is not directly exposed via the Microsoft Graph API at this time. This information is currently available in the Teams admin portal but not through the Graph API or the PowerShell module Microsoft.Graph.Beta.Teams.


    For more details on managing Teams devices and their health status, you can refer to the following documentation:

    1. Get teamworkDeviceHealth - Microsoft Graph beta 
    2. List teamworkDevices - Microsoft Graph beta 

    If you have any further questions or need additional assistance, please let me know!

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