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czger_tuito's avatar
czger_tuito
Copper Contributor
Aug 11, 2023

Random timeouts at webhook connectors to MS Teams

In my company we are using Elastic Watcher to monitor various system indicators. These watchers are sending notifications to our MS Teams via a webhook (https://<mycompany>.webhook.office.com:443/<channel-uri>). Most the time this works perfectly, but every now and then we are getting a socket exception ("Connection Timeout" or "Connection Reset"). Teams does not respond with a HTTP error code, but this is an exception on the sending system (Elastic).

 

The messages are far below 10 KB in size.

 

Unfortunately I don't have any more information, so it's hard to identify the root cause. But for me this soundy like an issue on the receiver side.

 

I appreciate any hints how to identify the cause and solve the problem.

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