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PaulP1295's avatar
PaulP1295
Copper Contributor
Aug 25, 2022

Opening/Previewing .msg Outlook files with mail-attachments in Teams channel files folder/library

Does TEAMS in Desktop App allow opening of Outlook '.msg' files including the display of mail-attachments files (via Outlook Desktop App) located on channel libraries? I am afraid not, and yet Outlook is a Microsoft 365 product.
According to me, only a PREVIEW of the text of the Outlook (mail) '.msg' file is available but the ATTACHMENTS (example '.xlsx', '.docx', '.pdf', etc.) are unfortunately invisible and inaccessible, which makes a huge difficulty for any user who wants to store '.msg' files in his Teams channels/libraries.
Is there a problem in my configuration or is it simply not planned in the Teams product app, in which case, have you considered this change; If so, when?

Consider doing this for '.oft' mail template files as well. Thanks

Exact same issue for opening '.msg' via a SHAREPOINT (associated with Teams): attachments are inaccessible.

Temporary tip: synchronize the library and open '.msg' from the synchronized directory (on C drive). But this is an extra step, and brings us back to the classic management of shared disk files like in the Stone Age.

Note: my Microsoft Teams version is 1.5.00.21463 (64 bit). Last updated on 08/25/2022. // office 2013 suite

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