Forum Discussion
Notifications not received at callback uri for bot
Hi, I am trying to implement an app (acting as the bot) outside of teams client to received call notifications for incoming calls and direct them to appropriate agent based on business logic. I ha...
Thanks Prasad! Could you explain the challenging way of linking them?
Prasad_Das-MSFT
Microsoft
MicrosoftResource accounts are typically created and managed using PowerShell commands (e.g., New-CsOnlineApplicationInstance), but since you cannot use PowerShell due to company restrictions, you can try the following:
-
- Teams Admin Center:
- Go to Teams Admin Center > Voice > Resource Accounts.
- Create a new resource account and assign it a phone number.
- Assign the Microsoft Teams Phone Resource Account license to the resource account.
- Link the Bot to the Resource Account:
- In the Azure AD App Registration for your bot, ensure that the bot's Application ID is linked to the resource account. This step typically requires PowerShell (Set-CsOnlineApplicationInstance), but you may need to work with your IT admin to complete this step.
- Teams Admin Center:
Can't you just add ApplicationInstance to the identity set?
Thank you. To confirm, there is currently no UI for linking bot's application id to a resource account and it has to be done through powershell?