Forum Discussion
New channel experience breaks task module from 3rd party app
One of my test users just got switched to the "new channel experience" of teams.
I tried my app and the task module that normally opens from a message extension is no longer opened by teams. Instead the UI of teams becomes unresponsive.
I do not receive a call in the backend so it looks like the client has issues with opening task modules.
I tried another 3rd party and the task module also doesn't show up.
When I login as a user that got not switched to the new experience, the task module works just fine. So it is related to the new channel experience.
Is there anything that needs to be updated in the apps for the new channel experience?
This is pretty urgent. I am very much concerned about clients for which the app is broken now.
FYI: I tried this in the web client of teams.
10 Replies
Hello everyone,
We are facing same issue, we notice the IFrame is not updating the URL change on TaskModuleContinueResponse. Any udpate?
Meghana-MSFTMicrosoft
jocsch - Could you please share a recording of the issue that you are facing? Could you also share in which ring you are facing the issue?
We checked opening Praise/Polly app in internal rings which have new channel experience. Task modules are opening properly.
Meghana-MSFT
I have reproduced it with the praise app. See the attached video.
First I switch to the calendar to demonstrate that the UI is responsiv.
Then I try to use the praise app, nothing happens.
I try again to switch to the calendar. Nothing happens UI is partially frozen. Reload is necessary.
What is a ring?- Meghana-MSFTThank you for the recording, we have switched on the developer preview and are able to reproduce the issue. We will check this internally and get back to you. Thanks!
